How to Recover My Password

Your WinLIMS system password is encrypted in the authentication database and cannot be seen or recovered by a System Administrator.  This lesson shows you how to retrieve a temporary password for your account and use it to make a new one.

Click "Password Recovery" on the WinLIMS Login Screen

Click "Password Recovery" on the WinLIMS Login Screen

Enter your User Name in the box when prompted

Click Submit

Enter your User Name in the box when prompted

Answer Your Security Question

Click Submit

Answer Your Security Question

The System will Email a Temporary Password to you

The System will Email a Temporary Password to you

Highlight the text, right-click, and copy the temporary password

Highlight the text, right-click, and copy the temporary password

Return to the WinLIMS login screen in your web browser

  1. Enter Your Login Name
  2. Right Click and Paste your Password
Return to the WinLIMS login screen in your web browser

Login with your Temporary Password

Click "Log In"

Login with your Temporary Password

Open "My Profile"

Open "My Profile"

Locate the "My Password" section of the page

Locate the "My Password" section of the page

Right Click and select Paste to Paste your Temporary Password into the "Password" box

Right Click and select Paste to Paste your Temporary Password into the "Password" box

Choose a New Password, and enter it twice

  1. Your Password must be 7 characters long and must contain at least one (1) non-alpha-numeric character/symbol (an exclamation point is an example of a special character)
  2. Click Save
Choose a New Password, and enter it twice

You Password Has Been Successfully Changed

You Password Has Been Successfully Changed